A selection of tips for proper email etiquette, courtesy of 101EmailEtiquetteTips.com :
- Make sure your e-mail includes a courteous greeting and closing. Helps to make your e-mail not seem demanding or terse.
- Read your email out loud to ensure the tone is that which you desire. Try to avoid relying on formatting for emphasis; rather choose the words that reflect your meaning instead. A few additions of the words “please” and “thank you” go a long way!
- Are you using proper sentence structure? First word capitalized with appropriate punctuation? Multiple instances of !!! or ??? are perceived as rude or condescending.
- If your email is emotionally charged, walk away from the computer and wait to reply. Review the Sender’s email again so that you are sure you are not reading anything into the email that simply isn’t there.
- Refrain from using the Reply to All feature to give your opinion to those who may not be interested. In most cases replying to the Sender alone is your best course of action.
- Always end your emails with “Thank you,” “Sincerely,” “Take it easy,” “Best regards” – something!